VENQUARIX Money Back Guarantee Policy
1. Introduction
At VENQUARIX, customer satisfaction is our top priority. We stand behind the quality of our products and are committed to ensuring that you are fully satisfied with your purchase. If, for any reason, you are not completely happy with your purchase, we offer a money back guarantee under the terms defined below.
2. Eligibility
To qualify for a refund, the following conditions must be met:
- The product must have been purchased directly from VENQUARIX.
- The return request must be made within 30 days of purchase.
- The product must be returned in its original packaging and in unused, resalable condition.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
3. Non-Eligible Products
Products that are not eligible for a refund include:
- Items marked as "Final Sale" at the time of purchase.
- Products that have been used, altered, or damaged by the customer.
- Digital products, services, or subscriptions once they have been accessed or used.
4. Process for Returning Products
To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization number.
- Carefully pack the product in its original packaging, including any accessories, documentation, or bonuses received.
- Clearly write the return authorization number on the outside of the shipping box.
- Ship the item to the return address provided by our customer service team.
5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on the part of VENQUARIX.
7. Contact Information
If you have any questions about our money back guarantee policy, please contact us at [email protected], or call us at (555) 123-4567.